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<p style="line-height: 1;">Once the item has returned to our facility in non-damaged condition, we process the refund back to the original credit card. Credit card refunds usually take 5-10 business days to appear on your statement.</p>

Once the item has returned to our facility in non-damaged condition, we process the refund back to the original credit card. Credit card refunds usually take 5-10 business days to appear on your statement.

How long does it take to process a refund?

Refund, Returns & Exchanges

Where is your manual?

What material is UVI made of?

What is the size/footprint of UVI?

What is the length of the power cord?

How long does it take to heat food?

What is the capacity of UVI lunchbox?

What is UVI's power supply?

How many watts does UVI pull?

What temperature does the lunch box heat up to?

Can the UVI device be plugged into a car power source?

Where is UVI made?

Product FAQs

How do I use UVI?

How do I maintain and clean UVI?

What Safety practices should be followed with UVI?

What are the user instructions?

How To Use UVI

Return, refund & exchange policy

Can I change/ cancel my order?

Can I return a sale item?

Where do you ship?

How long does shipping take?

Which payment types do you accept?

How do I track my order?

Should I wash UVI before use?

General Questions

How long does it take to process a refund?Updated 2 months ago