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General Questions

In this guide, you'll find answers to common queries about our shipping policy, payment method and other services.

Where do you ship?

We ship within the continental United States except Alaska, The US Virgin Islands, Puerto Rico and Hawaii. Please select the shipping option that best suits your delivery needs during "Checkout."

How long does shipping take?

Our orders are shipped and delivered on business days (Monday through Friday, excluding major holidays. Expect 1-2 business days for processing). We use a variety of standard shipping carriers. We kindly ask that you anticipate 3-5 business days for

Which payment types do you accept?

UVI accepts all major credit cards: American Express, Visa, Mastercard, Discover.

How do I track my order?

Please provide your order information into chat so we can look up your tracking number.

Should I wash UVI before use?

Before the first use, please use a soft cleaning spounge (or cloth) and a mild soap to clean the whole unit. Ensure that the inside and outside are dry before use. After cleaning, set up the lid and touch the UV button to turn on the sterilization in

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